Chargeback defense for small merchants
Stop surrendering chargebacks you can fight.
Turn your order details into a network-compliant rebuttal in under five minutes—without contracts, integrations, or a dedicated chargeback team.
Purpose-built for merchants handling 1–20 disputes a month through Shopify, Stripe, or Square.
What to expect
Practical help, without enterprise overhead.
No sales call
No integration
No invented win guarantees
From notice to submission
A clear path through a stressful deadline.
DisputeDesk focuses on the work between receiving a dispute and uploading your response—not replacing your payment processor.
- 01
Decode the reason code
Look up Visa, Mastercard, Amex, or Discover reason codes and see the evidence the dispute calls for.
- 02
Build the rebuttal
Paste order, shipping, fulfillment, and customer communication details into a guided workflow.
- 03
Submit it yourself
Download a formatted letter and evidence checklist, then upload both through your processor’s portal.
Straightforward pricing
Pay for the disputes you actually have.
Start with one response or choose monthly coverage. No annual contract and no implementation fee.
One dispute
$29
One-time payment
- One network-compliant rebuttal letter
- Reason-code evidence checklist
- Formatted download for your processor portal
Monthly coverage
$79
per month
- Up to 5 disputes each month
- $15 for each additional dispute
- Rebuttal letter for every case
- Reason-code evidence checklists
- No annual contract
- Built for 1–20 monthly disputes
Decision helper
Is this dispute worth fighting?
Compare the $29 Single Dispute Letter fee with the disputed amount and the time you expect to spend preparing a response.
Enter the disputed amount to see the break-even view.
$29 is generally easiest to justify on disputes of $100 or more, but you can generate a letter for any amount.
DisputeDesk provides workflow and document-preparation tools, not legal advice. Issuer and card-network outcomes depend on the facts, evidence, and their rules, and are not guaranteed.
Before you begin
Honest answers about fighting chargebacks.
Your response deadline is already moving
Build a stronger dispute response now.
Bring your dispute notice and order evidence. DisputeDesk will help organize the rest into a submission-ready package.